Policies

Rates: 

$145 – $349. Room and Suite rates are based on double occupancy and include an Innkeeper’s Breakfast buffet, served at The Groveland Hotel.  Additional charges include $15.00 per night for children under the age of 12, $25.00 per night for additional guests age 12 and over.  10% Occupancy Room Tax and $4.50 per night energy surcharge apply.

Check-In/Check-Out Times:

Check-In time is 2:00 pm. Check-Out time is 12:00 noon. If you wish to keep your room beyond this time, please call the Guest Services Desk for a possible extension for storage of your luggage.

Children and Infants:

There is a $15.00 charge per child under 12 years of age. We offer cribs at no additional cost. No children under the age of 3 are allowed at Sugar Pine Ranch.

Pets:

We love pets, so yours are welcome at The Groveland Hotel. We charge a fee of $20.00 per animal per night.  For your pet’s use, we provide a bowl, bedding and a toy. No pets are allowed at the Sugar Pine Ranch.

Smoking:

Smoking is permitted outside only (not in any guest rooms or inside the buildings) at The Groveland Hotel.  A $250.00 cleaning fee will be charged for violation of this policy. Sugar Pine Ranch does not permit smoking anywhere on property.

Payment Guarantee: 

Rooms must be guaranteed by credit card for a minimum of one night.  We accept Visa, Master Card, American Express, Discover, Diner’s Club, Traveler’s checks and cash.

Online Availability and Reservations: 

A secure, encrypted server is ready to take your reservation.  Online requests will be confirmed via email within 24 hours.

Cancellation Policy:

A $25.00 processing fee applies on all reservations up to 6:00 pm, 48 hours prior to the reservation arrival, unless rescheduled at the time of cancellation – one time only.  Full rate is charged with less than a 48-hour notice unless the room is re-booked. If re-booked, a $25.00 processing fee still applies.